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Contact
5 Tank Road
Nagarathar Building #01-03
Singapore, 238061
Whatsapp 8818 8633
Frequently asked questions
Pricing
Getting Started
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Our prices are listed as a starting guide because the final price depends on your pet’s breed, size, coat type, coat condition, behaviour, and the style requested.
For example, a dog with thick, curly, matted, or very long fur may require more time and product than a short-coated dog of the same weight.
The final price is based on:
Breed
Weight and size
Coat length and thickness
Coat condition
Amount of brushing, dematting or deshedding needed
Style requested
Temperament and handling difficulty
Senior pet needs
Add-on services requested
We will do our best to give a quote before the appointment, but the groomer may only be able to confirm the final price after checking your pet in person.
We can provide an estimated quote based on your pet’s breed, weight, coat condition and the style you want.
For a more accurate estimate, please send us:
Your pet’s breed
Current weight
Age
Recent photo
Coat condition
Desired haircut photo, if any
Date of last grooming
‼️ Final pricing can only be confirmed after checking your pet in person
Yes, the quoted price may change after the groomer checks your pet’s coat condition, size, behaviour and requested style in person. We will try to inform you before proceeding if there are significant additional charges.
Even pets of the same breed can have very different grooming needs. For example, one Cavapoo may have soft, well-maintained fur, while another may have thick, curly, tangled fur. The grooming time and difficulty can be very different, so the price may not be the same.
We look at both breed and weight, but not weight alone. Some smaller dogs may have high-maintenance coats, while some larger dogs may have simpler coats. Coat type and grooming difficulty are also important factors.
Doodles and poodle mixes can vary a lot in coat texture, thickness, curliness, and maintenance needs.
Breeds such as Cavapoos, Cockapoos, Maltipoos, Labradoodles, Goldendoodles, Bernedoodles, Sheepadoodles, Aussiedoodles and other poodle mixes usually require more brushing, drying, clipping and styling time compared to many other breeds.
1. Shave Down
A shave down is the shortest and simplest full-body haircut (usually 1cm and below).
The groomer uses clippers to bring the coat down to a short, practical length. This is usually recommended when the fur is matted, tangled, too thick, or when the owner wants something very low maintenance.
Best for:
Matted or tangled fur
Hot weather comfort
Easier maintenance
Pets that cannot tolerate long grooming sessions
Look: Neat, short, clean, practical.
Price: Usually the lowest Full Groom price.
2. Teddy Bear Cut / Equivalent Style
A teddy bear cut is a styled haircut where the fur is kept slightly fluffier and shaped to look cute, rounded, and balanced.
The body is usually clipped to a manageable length, while the face, ears, legs, and tail may be shaped more carefully to achieve a softer look.
“Equivalent style” means any similar styled haircut that requires more shaping than a shave down, but is not fully hand-scissored all over.
Best for:
Poodles, doodles, bichons, maltipoos, pomeranians, shih tzus, etc.
Owners who want a cute, fluffy, rounded look
Pets with enough coat length to shape
Look: Fluffy, rounded, cute, styled.
Price: Higher than shave down because it takes more time and shaping.
3. Full Hand Scissoring
Full hand scissoring is the most detailed and time-consuming haircut.
Instead of mainly using clippers on the body, the groomer shapes most or all of the coat by hand using scissors. This gives a softer, more natural, plush, customised finish.
It requires more skill, patience, and time, especially for fluffy breeds or owners who want a very specific shape.
Best for:
Fluffy styles
Rounded body shape
Breed-style cuts
Show-style or highly customised looks
Pets with well-maintained coats
Look: Very polished, soft, fluffy, customised.
Price: Usually the highest Full Groom price.
Yes, depending on your pet’s coat condition.
A shorter and simpler cut is usually more affordable than a fluffy teddy cut or full hand-scissored style. However, if the coat is matted, the safest option may be to go shorter.
If your dog has mats or tangles, our groomer will assess the coat condition before recommending the safest and most suitable option. Depending on the severity of the matting, the options may include:
1. Shave down
This means shaving the coat short to safely remove the mats. This is usually recommended for moderate to severe matting, or when removing the mats by brushing would be too uncomfortable for your dog.
2. Shave off only the matted areas
For mats in hidden areas, such as the armpits, inner thighs, or behind the ears, we may be able to shave only the affected areas.
However, if the mats are on more visible areas, this may cause patchiness or unevenness in the final groom.
Additional charges will apply if your dog is not doing a Full Groom.
3. Dematting
For minor tangles or manageable mats, we may be able to gently brush them out.
Dematting charges start from $10 for minor tangles or mats, and from $50 for moderate to severe matting, depending on the time and difficulty involved.
No. For your dog’s safety and comfort, not all mats can be dematted.
If the fur is pelted, very tight, or the mats are too close to the skin, we will not demat the coat. In these cases, the only safe option is usually a full shave down.
Our groomers will always prioritise your dog’s comfort, skin safety, and overall wellbeing over appearance.
Common reasons include:
Fur is longer than usual
More tangles or mats
Heavier shedding
Different haircut request
Pet grew bigger / gained weight
Coat condition changed
More handling time was needed
Add-ons were requested
Longer gap between grooming sessions
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